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Advancing Identity Modernization: York’s Transformation of a Healthcare Payment Portal Ecosystem

A healthcare organization needed to unify and secure authentication across four separate payment portals. Their legacy identity systems were fragmented and difficult to manage, lacking centralized access controls, consistent security policies, and a seamless user experience. To modernize their environment, the client sought to transition all portals to a single Okta Enterprise identity platform that could support their operational, security, and scalability needs.

Technology

.NET, Blazor, Terraform, Okta

Scope

Modernize a healthcare organization’s authentication landscape by unifying four payment portals, implementing a centralized Okta Enterprise architecture, and strengthening security across the ecosystem.

Building a Unified, Future-Ready Authentication Framework

York led a phased Okta Enterprise implementation, collaborating closely with both the client and Okta to define the right identity architecture. The team established all Okta environments and aligned core services such as MFA, security policies, and identity standards. The first portal served as a pilot that set migration patterns and integration standards. York developed the APIs, services, and configurations needed to integrate the client’s existing systems with Okta, creating reusable components for the remaining portals. Continuous evaluation of delivery sequencing allowed the team to accelerate subsequent migrations and adapt the rollout based on resource availability.

Driving Meaningful Security and Operational Gains

The business outcome was a unification of all four payment portals under a centralized Okta Enterprise solution, improving security, consistency, and user experience across their ecosystem. Standardized MFA, identity policies, and environment controls strengthened overall IAM posture. Reusable architecture components enabled faster delivery—reducing migration time by up to 30%—while comprehensive knowledge transfer empowered internal teams to manage and evolve the Okta platform independently.

Shaping the Future Together

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